[{"data":1,"prerenderedAt":1761},["ShallowReactive",2],{"footer.services":3,"post-\u002Fposts\u002Fnot-just-developer-building-with-ai-agents-more-than-engineer":37,"team-members":599,"postCategories":775,"related-posts":1135},[4,8,11,14,17,21,24,27,30,34],{"title":5,"slug":6,"displayOrder":7},"CTO as a Service","cto-as-service",1,{"title":9,"slug":10,"displayOrder":7},"IdeaReality by NITM","idea-reality",{"title":12,"slug":13,"displayOrder":7},"Product & Project Management","product-project-management",{"title":15,"slug":16,"displayOrder":7},"UI\u002FUX Design","ui-ux-design",{"title":18,"slug":19,"displayOrder":20},"AI Leverage & Integration","ai-integration",2,{"title":22,"slug":23,"displayOrder":20},"Software Development","software-development",{"title":25,"slug":26,"displayOrder":20},"Startup Advisory","startup-advisory",{"title":28,"slug":29,"displayOrder":20},"Technology Strategy","technology-strategy",{"title":31,"slug":32,"displayOrder":33},"Early Stage Funding","early-stage-funding",3,{"title":35,"slug":36,"displayOrder":33},"Vibe Code to Production","vibe-code-to-production",{"id":38,"title":39,"audioGeneratedAt":40,"audioUrl":41,"author":42,"body":43,"categories":580,"date":581,"description":54,"extension":582,"featured":583,"heroImage":584,"heroImages":580,"importedAt":580,"lastModified":580,"meta":585,"navigation":586,"originalAuthor":580,"originalId":580,"originalUserId":580,"originallyImportedAt":580,"path":587,"published":586,"readTime":588,"seo":589,"slug":590,"stem":591,"summary":592,"tags":593,"__hash__":598},"posts\u002F_posts\u002Fdata\u002F2026-01-27-not-just-developer-building-with-ai-agents-more-than-engineer.md","Building with AI Agents Means Becoming More Than an Engineer","2026-10-27T02:04:07.207Z","https:\u002F\u002Faudio.ninjasitm.com\u002Faudio\u002Fposts\u002F2026-01-27-not-just-developer-building-with-ai-agents-more-than-engineer.mp3","content\u002F_about\u002Fteammembers\u002Fmalcolm-paul.md",{"type":44,"value":45,"toc":572},"minimark",[46,51,55,59,62,65,68,72,77,87,90,94,97,100,116,119,127,131,134,148,151,155,159,164,169,174,182,187,208,213,226,231,236,241,246,250,255,260,265,270,275,291,296,301,306,311,316,346,351,356,361,371,380,384,409,412,416,421,440,445,450,455,460,465,474,478,481,484,487,490,494,552,556],[47,48,50],"h1",{"id":49},"one-sentence-reality-check","One Sentence Reality Check",[52,53,54],"p",{},"AI lets you code at lightspeed, but to ship anything meaningful, you now have to play roles that used to be handled by an entire team , from QA to research to product strategy.",[47,56,58],{"id":57},"the-shift-ai-changes-what-it-means-to-build","The Shift: AI Changes What It Means to \"Build\"",[52,60,61],{},"For years, the bottleneck in software development was always code: writing it, debugging it, shipping it. But today, thanks to AI tools like GitHub Copilot, GPT agents, Cursor, and Claude, the bottleneck has shifted. Code is easy to generate. What's hard now is knowing what to build, how to specify it, and how to ensure it works in the real world.",[52,63,64],{},"This shift means that developers can no longer afford to be narrowly focused on writing syntax-correct code. Instead, you’re now part strategist, part tester, part researcher, and part product thinker. You're responsible for managing AI assistants, curating context, and making sure the resulting software doesn't just compile, but actually solves a problem.",[52,66,67],{},"The tools are powerful, but they aren't autonomous. They're accelerators , and what they accelerate depends entirely on how well you understand the system you're building.",[47,69,71],{"id":70},"the-reality-what-building-lebra-taught-us-about-real-ai-dev-workflows","The Reality: What Building LEBRA Taught Us About Real AI Dev Workflows",[73,74,76],"h2",{"id":75},"the-high-a-working-prototype-in-days","The High: A Working Prototype in Days",[52,78,79,86],{},[80,81,85],"a",{"href":82,"rel":83},"https:\u002F\u002Fletsberealabout.us",[84],"nofollow","LEBRA (Let’s Be Real About)"," started off like magic. I used GPT-4, Claude, and Cursor to scaffold backend endpoints, define routes, structure the database, and even generate basic UI flows. Within a few days, I had something that looked and felt like a working app. Design tools like Motiff and Figma AI helped get wireframes off the ground in minutes.",[52,88,89],{},"For early-stage founders or solo builders, this kind of velocity is unprecedented. It's like having an army of interns and a handful of senior engineers available around the clock.",[73,91,93],{"id":92},"the-low-getting-to-alpha-was-a-grind","The Low: Getting to Alpha Was a Grind",[52,95,96],{},"While the prototype came together in under a week, shipping an alpha version took more than a month , not because of time spent writing code, but time spent untangling AI-generated assumptions, patching gaps in context, and rebuilding fragile configurations.",[52,98,99],{},"But once the prototype was done, the reality set in.",[101,102,103,107,110,113],"ul",{},[104,105,106],"li",{},"AI-generated configs were fragile, often missing crucial details such as environment variables or specific deployment paths. For example, a Cloudflare Pages deployment broke because the AI-generated build script didn't correctly specify the production build directory, causing the deployment pipeline to fail silently.",[104,108,109],{},"Copilot frequently hallucinated function names or returned outdated documentation.",[104,111,112],{},"My dev environment (initially VS Code) struggled with indexing and managing AI context across files.",[104,114,115],{},"Transpiling issues popped up in unexpected places, especially when deploying to Cloudflare Pages.",[52,117,118],{},"Debugging these issues wasn't straightforward. I had to deeply understand the AI's logic, reverse engineer its assumptions, and rewrite large sections just to make the app production-ready.",[52,120,121,122,126],{},"It became clear that ",[123,124,125],"strong",{},"AI can suggest a structure, but it doesn't understand your architecture",". That responsibility falls on you.",[47,128,130],{"id":129},"the-opportunity-a-new-developer-stack-a-new-skillset","The Opportunity: A New Developer Stack, A New Skillset",[52,132,133],{},"The developers who thrive in this new era are those who can go beyond writing functions. They:",[101,135,136,139,142,145],{},[104,137,138],{},"Think like product managers.",[104,140,141],{},"Organize like project leads.",[104,143,144],{},"Research like documentation authors.",[104,146,147],{},"Test like QA engineers.",[52,149,150],{},"You're not being replaced. You're being expanded. And if you embrace that, you'll move faster than teams three times your size.",[47,152,154],{"id":153},"what-to-do-next-tools-tips-and-tactical-advice","What to Do Next: Tools, Tips, and Tactical Advice",[73,156,158],{"id":157},"tools-to-try","Tools to Try",[52,160,161],{},[123,162,163],{},"1. Design Prototyping",[101,165,166],{},[104,167,168],{},"Motiff, UXPilot, and Figma AI are great for accelerating early-stage ideation.",[52,170,171],{},[123,172,173],{},"2. AI Dev Platforms",[101,175,176,179],{},[104,177,178],{},"Lovable and Replit provide excellent examples of how AI is shaping full-stack workflows. Study how they onboard and how the tooling aligns with user flows.",[104,180,181],{},"AI models are improving immensely, and honestly, you can iterate right in your editor with screenshots and examples, which models such as Sonnet 4.5, GPT 5.2, and Opus 4.5 can take and create design language and components for you",[52,183,184],{},[123,185,186],{},"3. Editor Setup",[101,188,189,199,202,205],{},[104,190,191,192,195,196],{},"Highly recommend ",[123,193,194],{},"Cursor"," and ",[123,197,198],{},"Visual Studio Code",[104,200,201],{},"Cursor offers a smooth developer experience, especially with features like intelligent context-awareness that suggests code based on more relevant, surrounding context, presence tracking that doesn’t stall or prompt unnecessarily, and lightning-fast indexing that’s noticeably better for large codebases. For instance, while VS Code occasionally froze when jumping between deeply nested files, Cursor maintained fluid navigation and responsive AI assistance.",[104,203,204],{},"Visual Studio Code works very well with clear pricing, usage, and provides a better cooperative experience with the developer acting as a senior engineer. The Copilot Plus and Pro subscriptions offer a ton of value that lets you make it through the month, getting a lot done",[104,206,207],{},"The space is continually improving with a ton of competition, so really use what works for you",[52,209,210],{},[123,211,212],{},"4. CLI tools",[101,214,215,221],{},[104,216,217,220],{},[123,218,219],{},"Claude Code is an extremely useful AI development tool. You will need to be on"," ",[104,222,223],{},[123,224,225],{},"Open AI Codex",[52,227,228],{},[123,229,230],{},"5. Hybrid Prompting",[101,232,233],{},[104,234,235],{},"Alternate between Ask and Agent modes. Some models are only available in one or the other.",[52,237,238],{},[123,239,240],{},"6. Multi-IDE Strategy",[101,242,243],{},[104,244,245],{},"Sometimes I use two editors in tandem to work on different layers of the codebase. It reduces friction and lets me parallelize tasks.",[73,247,249],{"id":248},"working-in-synergy-with-your-ai","Working in Synergy With Your AI",[52,251,252],{},[123,253,254],{},"1. Pause Before You Accept Suggestions",[101,256,257],{},[104,258,259],{},"The same prompt can produce contradictory results. Always validate and compare before integrating.",[52,261,262],{},[123,263,264],{},"2. Watch for Hallucinations",[101,266,267],{},[104,268,269],{},"Especially in lesser-used libraries or bleeding-edge frameworks. Always cross-check docs.",[52,271,272],{},[123,273,274],{},"3. Provide Real Context",[101,276,277],{},[104,278,279,280,285,286,290],{},"Use #fetch in VS Code (details ",[80,281,284],{"href":282,"rel":283},"https:\u002F\u002Fmarketplace.visualstudio.com\u002Fitems?itemName=continue.continue",[84],"here",") or @url in Cursor (documentation ",[80,287,284],{"href":288,"rel":289},"https:\u002F\u002Fdocs.cursor.sh\u002Fguide\u002Furl-embedding",[84],") to embed docs directly into your coding environment, ensuring your AI agent has accurate and timely context. Don’t assume the AI knows what you see.",[52,292,293],{},[123,294,295],{},"4. Challenge Confirmation Bias",[101,297,298],{},[104,299,300],{},"AI will agree with you. That’s not always a good thing.",[52,302,303],{},[123,304,305],{},"5. Enforce Rule-Based Responses",[101,307,308],{},[104,309,310],{},"Require the AI to explain why it made a change. Adds clarity and reduces blind spots.",[52,312,313],{},[123,314,315],{},"6. Use AI Code Reviews",[101,317,318,325,333],{},[104,319,320,321,324],{},"I cannot understate ",[123,322,323],{},"how important"," this step is. Always, always, always use branching strategies and run PR reviews to validate implementation",[104,326,327,328,332],{},"GitHub Copilot Review is surprisingly effective at spotting regressions and bad patterns. You can activate it directly from your GitHub pull requests or via the GitHub extension in your IDE. See the official guide ",[80,329,284],{"href":330,"rel":331},"https:\u002F\u002Fdocs.github.com\u002Fen\u002Fcopilot\u002Fgithub-copilot-review",[84]," to get started.",[104,334,335,195,340,345],{},[80,336,339],{"href":337,"rel":338},"https:\u002F\u002Fdevelopers.google.com\u002Fgemini-code-assist\u002Fdocs\u002Freview-github-code",[84],"Gemini code review",[80,341,344],{"href":342,"rel":343},"https:\u002F\u002Fsentry.io\u002Fproduct\u002Fseer\u002Fai-code-review\u002F",[84],"Sentry Seer"," also offer free tiers that you can plug into your organization on GitHub",[52,347,348],{},[123,349,350],{},"7. Take Breaks … Seriously",[101,352,353],{},[104,354,355],{},"It’s easy to hit flow and stay there. But your brain needs space to think critically. Burnout will kill your momentum.",[52,357,358],{},[123,359,360],{},"8. Develop Meta-Skills",[101,362,363],{},[104,364,365,366,370],{},"Understand the bigger picture. Your agent is a tool, not a partner. ",[367,368,369],"em",{},"You"," are the architect.",[372,373],"app-cta",{"description":374,"primary-action":375,"primary-action-url":376,"rounded":377,"size":378,"title":379},"Use the tools we use to build our own products and services and accelerate your own development","Download","https:\u002F\u002Fgithub.com\u002Fninjasitm\u002Fai-assisted-dev-toolkit","2xl","sm","Download the NITM AI Assisted Dev Toolkit",[73,381,383],{"id":382},"ai-models-what-actually-worked","AI Models: What Actually Worked",[101,385,386,397,403],{},[104,387,388,391,392],{},[123,389,390],{},"Claude 4.5 (Opus and Sonnet)",": Best for planning, aligning, and coding tasks for implementing features, making small adjustments, and implementing frontend work",[101,393,394],{},[104,395,396],{},"I find that Opus is best for planning, while Sonnet is good for implementing, given the costs",[104,398,399,402],{},[123,400,401],{},"GPT- (5.1, 5.2)-codex",": Best at contextual understanding and long-form debugging. It does what it needs and only that",[104,404,405,408],{},[123,406,407],{},"Gemini 3.0",": A decent model, but still behind the others above.",[52,410,411],{},"Test across platforms. Same model, different tools = very different outcomes.",[47,413,415],{"id":414},"the-new-skillset-the-developer-plus-model","The New Skillset: The Developer Plus Model",[52,417,418],{},[123,419,420],{},"1. Research",[101,422,423,432],{},[104,424,425,426,431],{},"Shallow searching isn’t enough. Use ",[80,427,430],{"href":428,"rel":429},"https:\u002F\u002Fnotebooklm.google.com\u002F",[84],"NotebookLM"," to aggregate documentation effectively, organize research notes, and dive deeper into complex technical topics by creating structured, searchable notes that boost understanding and retention. Learn deeply. Read source code.",[104,433,434,435,439],{},"Use Plan mode in your favorite editor. Alternatively, use the best prompts. See our ",[80,436,438],{"href":376,"rel":437},[84],"AI-Assisted Toolkit"," for a drop-in set of instructions and prompts that will help you bootstrap and set up your codebase for success",[52,441,442],{},[123,443,444],{},"2. Organization",[101,446,447],{},[104,448,449],{},"Let your agent generate documentation automatically. Set alarms, timebox deep work, and preserve your cognitive space.",[52,451,452],{},[123,453,454],{},"3. Creativity",[101,456,457],{},[104,458,459],{},"Use the time AI saves to ideate. Learn design. Take a prompt engineering class. Sketch more. Prototype often.",[52,461,462],{},[123,463,464],{},"4. Communication",[101,466,467],{},[104,468,469,470,473],{},"You have to communicate with humans ",[367,471,472],{},"and"," agents now. That means clear instructions, shared context, and the ability to debug both people and machines.",[47,475,477],{"id":476},"closing-thought-its-not-cheating-its-the-new-normal","Closing Thought: It’s Not Cheating. It’s the New Normal.",[52,479,480],{},"We’re living through a once-in-a-generation shift in how software gets built. AI is changing the landscape, and it’s happening faster than most people can track.",[52,482,483],{},"If you’re waiting to see where it all lands, you’ll miss the opportunity. If you engage now, experiment, adapt, and stretch your skills, you’ll have an edge in a world where AI is the baseline.",[52,485,486],{},"AI won’t replace you. But someone who knows how to use it might.",[52,488,489],{},"🔗 Coming soon: My full breakdown of how I built and deployed LEBRA on Cloudflare, with real-world AI workflows, architecture, and deployment lessons.",[47,491,493],{"id":492},"further-reading","Further Reading",[495,496,497,500,514,522,530,538,545],"ol",{},[104,498,499],{},"GitHub Copilot Labs – for advanced usage beyond autocomplete",[104,501,502,507,508,513],{},[80,503,506],{"href":504,"rel":505},"http:\u002F\u002FCursor.dev",[84],"Cursor.dev"," ",[80,509,512],{"href":510,"rel":511},"https:\u002F\u002Fdocs.cursor.sh\u002F",[84],"Docs"," – official guide to rules, context, and workflows",[104,515,516,521],{},[80,517,520],{"href":518,"rel":519},"https:\u002F\u002Fgithub.com\u002Fopenai\u002Fopenai-cookbook",[84],"OpenAI Cookbook"," – for model prompting best practices",[104,523,524,529],{},[80,525,528],{"href":526,"rel":527},"https:\u002F\u002Fwww.promptingguide.ai\u002F",[84],"Prompt Engineering Guide"," – well-maintained directory of tips for structured prompts",[104,531,532,537],{},[80,533,536],{"href":534,"rel":535},"https:\u002F\u002Fwww.anthropic.com\u002Fnews\u002Fai-developer-personas",[84],"AI Developer Personas (Anthropic)"," – Claude’s own example of persona modeling, good for rules files",[104,539,540],{},[80,541,544],{"href":542,"rel":543},"https:\u002F\u002Fa16z.com\u002Frevenue-benchmarks-ai-apps\u002F",[84],"What “working” means in the era of AI apps",[104,546,547],{},[80,548,551],{"href":549,"rel":550},"https:\u002F\u002Fml-site.cdn-apple.com\u002Fpapers\u002Fthe-illusion-of-thinking.pdf",[84],"The Illusion of Thinking: Understanding the Limitations of Reasoning LLMs",[47,553,555],{"id":554},"attributions","Attributions",[101,557,558],{},[104,559,560,561,566,567],{},"Photo by ",[80,562,565],{"href":563,"rel":564},"https:\u002F\u002Funsplash.com\u002F@cdr6934?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText",[84],"Chris Ried"," on 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Entrepreneurship","2026-05-01T01:36:43.826Z","https:\u002F\u002Faudio.ninjasitm.com\u002Faudio\u002Fposts\u002F2025-12-17-rotf-ai-nitm-entrepreneruship-2025.mp3",{"type":44,"value":1142,"toc":1349},[1143,1147,1150,1153,1156,1160,1163,1166,1169,1173,1176,1179,1182,1185,1188,1191,1194,1197,1201,1204,1207,1210,1213,1216,1220,1223,1226,1229,1232,1235,1238,1242,1245,1250,1267,1272,1290,1294,1297,1303,1306],[47,1144,1146],{"id":1145},"why-this-matters","Why this matters",[52,1148,1149],{},"In just the past year at NITM, we helped relaunch products in mental health and relationship health, and we built new partnerships that genuinely expand what we can deliver for clients. We also had the chance to panel at AcceleratorCon 2025, which was a great reminder that a lot of people are trying to make sense of the same shift we’re living through.",[52,1151,1152],{},"The big shift is not only what we’re building, but how we’re building it.",[52,1154,1155],{},"Over the last year, we’ve had to multiply our efforts to get comfortable with AI-assisted development. What started as “vibe-coding” quickly devolved into something that, initially, wasn’t sustainable. This meant really diving in and not doing things half assedly. In practice, this means keeping up with model releases across OpenAI, Claude, DeepSeek, and others, while also adapting to a new generation of tooling in editors like Cursor and VS Code that keeps improving almost monthly. Constantly.",[47,1157,1159],{"id":1158},"a-quick-note-on-nitm-and-ai","A quick note on NITM and AI",[52,1161,1162],{},"We’ve been in the AI space since 2014.",[52,1164,1165],{},"Not in the “publish research papers” way, but in the “use what works in real products” way.",[52,1167,1168],{},"We started with Stanford NLP libraries, moved into chatbot work (including Dialogflow-era builds), experimented with neural networks, and shipped projects using tools like TensorFlow and other ML libraries along the way. The lesson that stuck is simple: we’re not researchers, but we’re pretty good at applying AI in the real world, where constraints, timelines, users, and budgets are very real.",[47,1170,1172],{"id":1171},"what-we-learned-the-hard-way","What we learned the hard way",[52,1174,1175],{},"With all these new tools comes an uncomfortable realization: it has become extremely easy to burn yourself out in the name of productivity.",[52,1177,1178],{},"We’re used to change. We are not used to change at this pace.",[52,1180,1181],{},"Tasks that used to take days or weeks can now happen in a fraction of the time. Our planning, development, and iteration timeline has compressed by at least 50 percent.",[52,1183,1184],{},"A concrete example: in the new Blackfullness application, we implemented a comprehensive notification system in under a week from concept to implementation. That same scope used to feel like weeks to a month. We delivered it in roughly a quarter of the time.",[52,1186,1187],{},"And yes, that is the promise of AI showing up in the real world.",[52,1189,1190],{},"But here’s the twist: we felt more tired.",[52,1192,1193],{},"Not because the work got harder, but because we were processing more information, making more decisions, and moving faster, all in a shorter period of time. That “compression” shows up in your body and brain, even if the output looks great on paper.",[52,1195,1196],{},"If the AI era is about speed, then the next skill we all need is sustainable speed.",[47,1198,1200],{"id":1199},"but-there-is-a-real-opportunity-here","But there is a real opportunity here",[52,1202,1203],{},"AI, the economy, and the nature of work are shifting quickly. That kind of shift can be scary, but it is also historically how new doors open.",[52,1205,1206],{},"We’ve seen this pattern before, just with different technology: fire, tools, the steam engine, the internet. Each wave changes what is possible, and it changes who gets to build.",[52,1208,1209],{},"From where we sit, the path to market is easier than it has ever been.",[52,1211,1212],{},"An MVP is no longer the massive obstacle it used to be. It’s an opportunity to test, validate, and adjust quickly, especially if you have real expertise in an industry and a clear problem to solve. The speed of technology has shortened the timeline to validation.",[52,1214,1215],{},"Suddenly, launching a side-hustle startup, or even just pressure-testing a serious idea, is not as daunting as it was a year ago.",[47,1217,1219],{"id":1218},"so-what-are-we-really-trying-to-say","So, what are we really trying to say?",[52,1221,1222],{},"As we reflect on 2025 and look forward to 2026, our biggest piece of advice is simple:",[52,1224,1225],{},"Take better care of yourself.",[52,1227,1228],{},"Use AI. Enjoy the productivity improvements. Use the new tools. Ship faster. Test more ideas. Build those niche solutions that remove friction, solve real problems, and give time back.",[52,1230,1231],{},"Then protect that time you just earned.",[52,1233,1234],{},"Use it to rest. Use it to be with friends and family. Use it to reset your brain before you jump back in to serve customers and teammates at a high level.",[52,1236,1237],{},"The goal is not maximum output. The goal is a pace you can maintain.",[47,1239,1241],{"id":1240},"whats-next-for-nitm","What’s next for NITM",[52,1243,1244],{},"We’re excited about 2026. Here’s a small preview of what’s coming:",[52,1246,1247],{},[123,1248,1249],{},"Client and partner work",[101,1251,1252,1255,1258,1261,1264],{},[104,1253,1254],{},"Continuing to build and launch with our clients and partners",[104,1256,1257],{},"We will be helping Blackfullness build out useful functionality to support positive mental health outcomes for users from underserved cultures",[104,1259,1260],{},"We will be helping CHIP Professionals build out their financial journey dashboard to assist and guide you through your growth, purchases, and investments",[104,1262,1263],{},"We’re helping NapX shake up the short-stay and visitor management ecosystem for boutique hotels and hospitality networks",[104,1265,1266],{},"and more",[52,1268,1269],{},[123,1270,1271],{},"Internal projects",[101,1273,1274,1281,1284,1287],{},[104,1275,1276,1277,220],{},"Early testing and refinement for LEBRA: ",[80,1278,1280],{"href":82,"rel":1279},[84],"Let's Be Real About Us",[104,1282,1283],{},"Launching Nuturo, our AI education platform for parents, children, and educators to collaboratively use AI for good",[104,1285,1286],{},"Beginning work on a stealth project focused on Caribbean commerce and local discovery",[104,1288,1289],{},"Launching NITM educational content under the IdeaToReality brand",[47,1291,1293],{"id":1292},"happy-holidays","Happy Holidays!",[52,1295,1296],{},"Wishing you a happy holiday season and a strong start to the new year.",[52,1298,1299],{},[1300,1301],"img",{"alt":573,"src":1302},"\u002Fmedia\u002Fimages\u002Fposts\u002Ffotf-series\u002Fholiday-wishes-2025.png",[47,1304,1305],{"id":492},"Further reading",[101,1307,1308,1315,1322,1328,1335,1342],{},[104,1309,1310,220],{},[80,1311,1314],{"href":1312,"rel":1313},"https:\u002F\u002Fninjasitm.com\u002Fposts\u002Fnitm-acceleratorcon-2025",[84],"AcceleratorCon recap",[104,1316,1317,220],{},[80,1318,1321],{"href":1319,"rel":1320},"https:\u002F\u002Fblackfullness.com",[84],"Blackfullness",[104,1323,1324],{},[80,1325,1327],{"href":82,"rel":1326},[84],"LEBRA",[104,1329,1330,220],{},[80,1331,1334],{"href":1332,"rel":1333},"https:\u002F\u002Fwww.reuters.com\u002Fbusiness\u002Fai-slows-down-some-experienced-software-developers-study-finds-2025-07-10",[84],"AI gains are not always universal",[104,1336,1337,220],{},[80,1338,1341],{"href":1339,"rel":1340},"https:\u002F\u002Fwww.who.int\u002Fnews\u002Fitem\u002F28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases",[84],"Learn more about burnout here",[104,1343,1344],{},[80,1345,1348],{"href":1346,"rel":1347},"https:\u002F\u002Fcdn.openai.com\u002Fpdf\u002F7ef17d82-96bf-4dd1-9df2-228f7f377a29\u002Fthe-state-of-enterprise-ai_2025-report.pdf",[84],"Read OpenAI's time earned report",{"title":573,"searchDepth":20,"depth":20,"links":1350},[],"12\u002F17\u002F2025","\u002Fmedia\u002Fimages\u002Fposts\u002Ffotf-series\u002Frotf-2025.png",{},"\u002F_posts\u002Fdata\u002F2025-12-17-rotf-ai-nitm-entrepreneruship-2025","5 min read",{"title":1138,"description":1149},"rotf-ai-nitm-entrepreneruship-2025","_posts\u002Fdata\u002F2025-12-17-rotf-ai-nitm-entrepreneruship-2025","The world is changing way too fast.",[1361],[1362,1132,595,804],"entrepreneruship","YwsOo5EFcbgQ0uATXgTZ-EX-G_faI7CJwTwC7cquiuI",{"id":1365,"title":1366,"audioGeneratedAt":1139,"audioUrl":1367,"author":721,"body":1368,"categories":580,"date":1517,"description":1372,"extension":582,"featured":583,"heroImage":1518,"heroImages":1519,"importedAt":1520,"lastModified":1521,"meta":1522,"navigation":586,"originalAuthor":1523,"originalId":1524,"originalUserId":1525,"originallyImportedAt":1526,"path":1527,"published":586,"readTime":1528,"seo":1529,"slug":1530,"stem":1531,"summary":1372,"tags":1532,"__hash__":1534},"posts\u002F_posts\u002Fdata\u002F2021-01-08-why-understanding-value-chatbots-critical-your-success.md","Why understanding the value of chatbots is critical to your success","https:\u002F\u002Faudio.ninjasitm.com\u002Faudio\u002Fposts\u002F2017-12-17-why-understanding-value-chatbots-critical-your-success.mp3",{"type":44,"value":1369,"toc":1515},[1370,1373,1377,1383,1386,1390,1395,1398,1403,1408,1411,1416,1422,1427,1431,1434,1437,1440,1445,1449,1452,1455,1466,1471,1474,1478],[52,1371,1372],{},"A chatbot is software that can be used with either visual, voice or text to interact with your users. Chatbots can be found in every part of life, from popular voice assistants such as Alexa and Google Home to messaging platforms such as Slack, Skype, Facebook Messenger and more. They offer a unique way to interact with potential users and could provide extra value to your customers with little effort.",[47,1374,1376],{"id":1375},"what-is-chatbot-technology","What is chatbot technology?",[1378,1379,1380],"blockquote",{},[52,1381,1382],{},"“ Essentially, a chatbot is just a robot chat that imitates human conversations through voice commands, text chats, or both. It's a virtual conversation in which one party is an online talking robot.” (Nguyen, 2017)",[52,1384,1385],{},"Chatbots take text or voice input from a user. NLP (Natural Language Processing) technology is then used to understand what a user says. It can then respond based on scripted logic or incorporate AI (Artifical Intelligence) technology to respond, predict, recommend and take action based on what the user says. A chatbot is a cost effective, efficient way of communicating with your target market.",[47,1387,1389],{"id":1388},"why-is-it-important","Why is it important?",[52,1391,1392],{},[123,1393,1394],{},"People are already searching for chatbots",[52,1396,1397],{},"People are looking for doctor chatbots for quick medical help, delivery and scheduling chatbots to order food, deliver packages, shopping chatbots to help order products and services online and more. Are you making sure you’re answering their needs?",[1378,1399,1400],{},[52,1401,1402],{},"“People are now spending more time in messaging apps than in social media and that is a huge turning point. Messaging apps are the platforms of the future and bots will be how their users access all sorts of services.” (Rajas, Twitter)",[52,1404,1405],{},[123,1406,1407],{},"Conversational AI is not a fad",[52,1409,1410],{},"Since chatbots are generally limited, and scripted, we can use AI (Artificial Intelligence) to make our chatbots smarter. For example we can add ordering, order status and more to our chatbots with conversational AI services. This enables a rich and more meaningful experience for your user. Would your service or product benefit from automations such as ordering, status information or more?",[52,1412,1413],{},[1300,1414],{"alt":573,"src":1415},"\u002Fmedia\u002Fimages\u002Fposts\u002Fwhy-understanding-value-chatbots-critical-your-success\u002Fwhy-understanding-value-chatbots-critical-your-success-content-1.jpg",[52,1417,1418,1421],{},[367,1419,1420],{},"© Chatbot Magazine 2017","We are changing the way we communicate. With AI, better hardware and uniquitous access, a chatbot could be the first line of contact for you and your business, service or product.",[1378,1423,1424],{},[52,1425,1426],{},"“In the future, talking to a bot will be like talking to a real person who has instant access to entire databases of information and can process your thoughts and desires instantly.” (Schlicht, 2017)",[47,1428,1430],{"id":1429},"how-does-it-help-you","How does it help you?",[52,1432,1433],{},"Have you ever spent time filtering potential leads and figuring out whether someone is a good fit for you? What if you could automate this process with a chatbot that asks the right questions from the start? Chatbots can help you filter the fans of your service or product with no overhead costs.",[52,1435,1436],{},"The age of the standalone mobile app with multitudes of functionality is near capacity. Many users are finding that they are either downloading too many apps, are running out of space or, frankly, just don’t care about apps. A mobilized website with a conversational AI chatbot could provide all of the functionality on your website. Even a chatbot on Facebook’s platform could prove more value to your customers than a full fledged app.",[52,1438,1439],{},"A Chatbot with voice is like an employee, with the difference being that it is noticeably cheaper and consistent. With either voice or text interaction, you can automate some of the more mundane or repetitive parts of your service and immediately see your user satisfaction go up.",[1378,1441,1442],{},[52,1443,1444],{},"“Language is the most natural interface humans understand, and that’s the interface that bots use.” (Schlicht, 2017)",[47,1446,1448],{"id":1447},"how-can-we-help","How can we help?",[52,1450,1451],{},"We can help you understand whether a chatbot will make sense for your product or service. Would a customized chatbot on your website result in more sales? Would a mobile app centered around chatbot technology be a better investment? ",[52,1453,1454],{},"Once we help you understand how a chatbot can fit your business, we can then help you build it. We can build chatbot applications for:",[495,1456,1457,1460,1463],{},[104,1458,1459],{},"Facebook Messenger, WhatsApp or your Website",[104,1461,1462],{},"Healthcare, customer service or eCommerce",[104,1464,1465],{},"Alexa or Google Home",[52,1467,1468],{},[1300,1469],{"alt":573,"src":1470},"\u002Fmedia\u002Fimages\u002Fposts\u002Fwhy-understanding-value-chatbots-critical-your-success\u002Fwhy-understanding-value-chatbots-critical-your-success-content-2.jpg",[52,1472,1473],{},"If you’re interested in exploring the possibilities of chatbots for your business then don’t hesitate to contact us using the chatbot we have added to this site!",[47,1475,1477],{"id":1476},"works-cited","Works Cited",[495,1479,1480,1487,1494,1501,1508],{},[104,1481,1482],{},[80,1483,1486],{"href":1484,"rel":1485},"https:\u002F\u002Fchatbotsmagazine.com\u002Fhow-bots-will-completely-kill-websites-and-mobile-apps-656db8e6fc03",[84],"Chatbots Magazine: How Bots Will Completely Kill Websites and Mobile Apps",[104,1488,1489],{},[80,1490,1493],{"href":1491,"rel":1492},"https:\u002F\u002Fwww.forbes.com\u002Fsites\u002Fblakemorgan\u002F2017\u002F03\u002F09\u002Fwhat-is-a-chatbot-and-why-is-it-important-for-customer-experience\u002F#52f4ac4d7188",[84],"Forbes: What Is A Chatbot, And Why Is It Important For Customer Experience",[104,1495,1496],{},[80,1497,1500],{"href":1498,"rel":1499},"https:\u002F\u002Fwww.businessinsider.com\u002Fwhat-is-chatbot-talking-ai-robot-chat-simulators-2017-10",[84],"Business Insider: How Artificial Intelligence & Machine Learning Produced Robots We Can Talk To",[104,1502,1503],{},[80,1504,1507],{"href":1505,"rel":1506},"https:\u002F\u002Fchatbotsmagazine.com\u002F11-examples-of-conversational-commerce-57bb8783d332",[84],"Chatbots Magazine: 11 Examples of Conversational Commerce and Chatbots",[104,1509,1510],{},[80,1511,1514],{"href":1512,"rel":1513},"https:\u002F\u002Faws.amazon.com\u002Fwhat-is-a-chatbot\u002F",[84],"AWS: What Is a Chatbot?",{"title":573,"searchDepth":20,"depth":20,"links":1516},[],"12\u002F17\u002F2017","\u002Fmedia\u002Fimages\u002Fposts\u002Fwhy-understanding-value-chatbots-critical-your-success\u002Fwhy-understanding-value-chatbots-critical-your-success-hero.jpg",[1518],"2025-07-01T02:15:30.998Z","2021-01-08 22:53:54",{},"[object Object]","5","1","2025-07-01T02:09:15.734Z","\u002F_posts\u002Fdata\u002F2021-01-08-why-understanding-value-chatbots-critical-your-success","4 min read",{"title":1366,"description":1372},"why-understanding-value-chatbots-critical-your-success","_posts\u002Fdata\u002F2021-01-08-why-understanding-value-chatbots-critical-your-success",[985,1533,1014,1029,830],"Chatbot","hnRtBKKcbDoePHm_sVNJf-ujww2XYpGwvG6A3kJ9VRo",{"id":1536,"title":1537,"audioGeneratedAt":1139,"audioUrl":1538,"author":721,"body":1539,"categories":580,"date":1743,"description":1543,"extension":582,"featured":583,"heroImage":1744,"heroImages":1745,"importedAt":1746,"lastModified":1747,"meta":1748,"navigation":586,"originalAuthor":1523,"originalId":1749,"originalUserId":1525,"originallyImportedAt":1750,"path":1751,"published":586,"readTime":1752,"seo":1753,"slug":1754,"stem":1755,"summary":1756,"tags":1757,"__hash__":1760},"posts\u002F_posts\u002Fdata\u002F2021-12-10-protect-your-assets.md","Protect your Ass(ets)","https:\u002F\u002Faudio.ninjasitm.com\u002Faudio\u002Fposts\u002F2021-12-10-protect-your-assets.mp3",{"type":44,"value":1540,"toc":1741},[1541,1544,1546,1549,1554,1558,1567,1576,1591,1594,1597,1604,1609,1612,1626,1629,1632,1636,1681,1685,1688,1691,1693,1696,1707,1710,1712,1715,1719],[52,1542,1543],{},"Literally and figuratively. As a business owner, entrepreneur, founder, partner or person responsible for the spending of your money, the most dangerous things out there are a waste of your time, money and energy. While you can get more of and make up for some of each, do you really want to though? Today we’re gonna talk about one of the worst cases of time, money and energy suck we’ve experienced so far: The scam known as T-Mobile Travel.",[47,1545,1389],{"id":1388},[52,1547,1548],{},"Traveling is important whether it be for business, pleasure or the unique mix called workation. Booking trips, flights, coordinating meetings, events and such can be just as taxing as a terrible client. Thankfully there are great services out there that will help you. There are also some terrible services which will do the complete opposite. One such company\u002Fservice is T-Mobile Travel.",[1378,1550,1551],{},[52,1552,1553],{},"T-Mobile Travel Stole $1,550.81 from me",[47,1555,1557],{"id":1556},"a-little-bit-of-background","A little bit of background.",[52,1559,1560,1561,1566],{},"In summer 2021, I decided to take a trip to Paris to explore potentially living there for some time out of the year, reconnecting with a couple clients and exploring a potential opportunity with ",[80,1562,1565],{"href":1563,"rel":1564},"https:\u002F\u002Fstationf.co\u002F",[84],"Station F",". I also needed some well earned rest. So I decided to take a working vacation (workation) where I would get my core NITM work done but also take the time to enjoy Paris, my favorite city so far. I ended up booking my flight @ $450.79 in July and hotel @ $1,550.81 in August. A three week trip from August 25th to September 16th, my birthday coincidentally ;-). All sounds perfect so far right? Weeeeeellll….",[52,1568,1569,1570,1575],{},"I booked my flight directly with ",[80,1571,1574],{"href":1572,"rel":1573},"https:\u002F\u002Fwww.flytap.com\u002Fen-us\u002F",[84],"TAP Air"," and had a wonderful experience. I also booked a 15 hour layover in Lisbon, which I loved up to a certain point. Apparently I looked like I needed some hashish…but that’s another story.",[52,1577,1578,1579,1584,1585,1590],{},"My hotel, I booked with ",[80,1580,1583],{"href":1581,"rel":1582},"https:\u002F\u002Fhotels.tmobiletravel.com\u002Fth\u002Fhome\u002Fen\u002F",[84],"T-Mobile Travel","), after an introduction from a close friend. Now I’ve been, or was, a loyal T-Mobile customer for 15 years. I always paid on time and had 6 lines with them. Why? I don’t really know but they’re all being used! I ended up choosing the lovely ",[80,1586,1589],{"href":1587,"rel":1588},"https:\u002F\u002Fwww.hoteldarcetparis.com\u002Fen\u002F",[84],"Hotel Darcet"," in the 17th arrondissement.",[52,1592,1593],{},"Everything was setup for success. I’d be getting work done while visiting my potential future home and also reconnecting with friends and exploring some business opportunities. Shit I was now international baby! Cash me in gay Paree!",[52,1595,1596],{},"The particular issue in discussion began on Sun, Aug 22 at 7:20 AM when I got an email from T-Mobile Travel stating that my booking with Hotel Darcet was canceled. They offered me an alternative which I agreed to anxiously. They then came back and informed me on     ",[52,1598,1599,1600,1603],{},"Mon, Aug 23 at 7:17 AM that the alternative hotel was also not available. They offered another which I even more anxiously accepted, because it was ",[123,1601,1602],{},"TWO"," days before my trip.\nWTH. Upon further inspection I realized that T-Mobile travel’s reviews for the second alternative were different from publicly available reviews. I then decided to reach out to Hotel Darcet because I really loved the reviews and location. I was able to book directly with them, at a slightly higher cost, something I expected T-Mobile travel to do. Within the hour I responded to T-Mobile travel asking that they refund my money since they couldn’t secure my accommodations adequately. On Tue, Aug 24 at 7:26 AM they responded that it was too late to request a refund since it was less than 24 hours. ",[1378,1605,1606],{},[52,1607,1608],{},"I was out of $1,550.81 for a hotel I wouldn’t use",[52,1610,1611],{},"Since then I’ve been fighting a losing battle to get my money back for a scam trip and service. Here are the details:",[101,1613,1614,1617,1620,1623],{},[104,1615,1616],{},"I submitted three different disputes with American Express and each time T-Mobile Travel changed their story",[104,1618,1619],{},"The first time they lied and said that I accepted the booking and requested a refund too late",[104,1621,1622],{},"The second time they said that it wasn’t them refusing the refund but the hotel",[104,1624,1625],{},"The third time they said that I checked into the alternative hotel and thus cannot refund due to their refund policy",[52,1627,1628],{},"After 3 months of stress and annoyance, I decided to switch my phone to AT&T because I couldn’t possibly keep paying a monthly phone service to a company that robbed me blind.",[52,1630,1631],{},"I did not let this situation bother me during my trip however and absolutely enjoyed Paris, Station F and my friends and colleagues. I spent a wonderful three weeks and can’t wait to go back! After all, I could eventually make the money back...",[47,1633,1635],{"id":1634},"the-facts","The facts",[495,1637,1638,1649,1655,1661,1667,1674],{},[104,1639,1640,1641,1644,1645,1648],{},"T-Mobile Travel is ",[123,1642,1643],{},"NOT","a concierge. It is an attempt to make money off the T-Mobile brand. Buyer be-",[123,1646,1647],{},"VERY","-ware",[104,1650,1651,1652,1654],{},"You will ",[123,1653,1643],{},"get a refund if they screw up your booking in any way shape or form",[104,1656,1657,1658],{},"They will fight every dispute or attempt you make with your credit card company and will LIE ",[123,1659,1660],{},"at each stage",[104,1662,1663,1664],{},"T-Mobile support personnel are not the problem, in fact they were nice and tried to empathize. However the platitudes of “We appreciate you for being a loyal customer”, “Thank you for being with us for so long!” all fall flat when",[123,1665,1666],{},"the systems in place don’t value you as a person",[104,1668,1669,1670,1673],{},"T-Mobile Travel is a grade ",[123,1671,1672],{},"A+ Scam",".",[104,1675,1676,1677,1680],{},"T-Mobile Travel ",[123,1678,1679],{},"stole"," $1,550.81 from me, a small business owner",[47,1682,1684],{"id":1683},"my-advice","My advice",[52,1686,1687],{},"Be wary of services from brands which have no business offering these services. Be wary of marketing words that say what they don’t really mean. Concierge doesn’t mean “We will screw you and take your money”. Concierge means “We will do our best to accommodate you and if something is not possible we will ensure you are either refunded or properly compensated with a credit or a voucher or something of equivalent value”. You are NOT a friend to a corporation. Ensure you are working in you and your company’s best interests and that the corporation is working in your best interests.",[52,1689,1690],{},"Finally, remember that you are the most important person. If things don’t work out with a corporation then cut your ties and move on. They should be working to serve you, not the other way around.",[47,1692,1430],{"id":1429},[52,1694,1695],{},"How does protecting your time, energy and money help you? While it should be self explanatory, but I will happily elaborate:",[495,1697,1698,1701,1704],{},[104,1699,1700],{},"As a business owner, founder, partner, money person, …etc., you are looked upon to provide vision, guidance and execution so you need to ensure you have the energy to respond to these challenges",[104,1702,1703],{},"Funds that are stolen from you in the manner above can easily be put towards a marketing, investment or other fruitful activity",[104,1705,1706],{},"Most importantly you will save time dealing with such situations and deal with the people who make decisions and don’t give excuses",[52,1708,1709],{},"In short, try your best to connect directly with the source of truth. Usually you can reach out directly to the underlying service provider and get an even better deal. If a service or offer looks too good to be true, it probably is. Reach out to your network and find out if anyone has had similar experiences or can recommend a better solution. Finally, be sure to take advantage of the legitimate offers you have and don’t be afraid to spend a bit more to secure your time and energy.",[47,1711,1448],{"id":1447},[52,1713,1714],{},"If you’re unsure of a travel service, cloud platform, development team or agency, business software, email or “deal” then send it our way. Or better yet post it to your social media and see what the people say. We are here to provide a second opinion to ensure you save your money, time and energy. Money, time and energy that could better be spent building the next great thing with us!",[47,1716,1718],{"id":1717},"references","References",[101,1720,1721,1728,1735],{},[104,1722,1723],{},[80,1724,1727],{"href":1725,"rel":1726},"https:\u002F\u002Fwww.reddit.com\u002Fr\u002Ftmobile\u002Fcomments\u002Fnqzs64\u002Ftmobile_booking_travel_is_a_rip\u002F",[84],"Reddit: T-Mobile Booking Travel is a Rip",[104,1729,1730],{},[80,1731,1734],{"href":1732,"rel":1733},"https:\u002F\u002Fwww.complaintsboard.com\u002Ft-mobile-free-companion-flight-promotio-free-companion-flight-promotion-c175568",[84],"Complaints Board: T-Mobile Free Companion Flight Promotion",[104,1736,1737],{},[80,1738,1740],{"href":1581,"rel":1739},[84],"T-Mobile Travel: Home",{"title":573,"searchDepth":20,"depth":20,"links":1742},[],"12\u002F10\u002F2021","\u002Fmedia\u002Fimages\u002Fposts\u002Fprotect-your-assets\u002Fprotect-your-assets-hero.jpg",[1744],"2025-07-01T02:15:29.752Z","2021-12-10 17:26:19",{},"8","2025-07-01T02:09:14.780Z","\u002F_posts\u002Fdata\u002F2021-12-10-protect-your-assets","7 min read",{"title":1537,"description":1543},"protect-your-assets","_posts\u002Fdata\u002F2021-12-10-protect-your-assets","As a business owner, entrepreneur, founder, partner or person responsible for the spending of your money, the most dangerous things out there are a waste of your time, money and energy. While you can get more of and make up for some of each, do you really want to though? Today we’re gonna talk about one of the worst cases of time, money and energy suck we’ve experienced so far: The scam known as T-Mobile Travel.",[1758,816,1759],"Business","Scams","o0AU5Pw9eLLIRUVmQbsVLe9_ne5-aIhou8azFXwOJF0",1793067646409]